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Support
Get help with Archon. We're here for you.
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Archon
Support
Get help with Archon. Report bugs, ask questions, and find answers.
GitHub Issues
The fastest way to get help or report a bug is through GitHub Issues. You can also request features and track the status of known issues.
Report a Bug
Found something broken? Open a bug report with steps to reproduce and your device/iOS version.
Request a Feature
Have an idea for Archon? Share it on GitHub and the community can discuss and vote.
For questions that aren't covered by the documentation or GitHub Issues, you can reach us by email. We read every message and will get back to you as soon as we can.
Email: support@archon.app
Response Times
We aim to respond to all inquiries promptly:
- GitHub Issues: We monitor issues regularly and aim to respond within 48 hours. Critical bugs are prioritized.
- Email: We typically respond within 1–3 business days.
- Security issues: Report security vulnerabilities privately via email. These are handled with highest priority.
What Support Covers
We can help with:
- App installation and account setup
- Using the AI Builder, Code Browser, Live Preview, and other features
- Troubleshooting build failures and app crashes
- API key configuration and provider setup
- Understanding your privacy and data
- Accessibility and usability questions
For developer-related questions about the Archon codebase, architecture, or contributing, see the Developer documentation.